Email
info@burrettit.co.uk

Tel
01462 488 376

Emergency Callout 07825585376

Why wait for your computers to go wrong before you call for our support?

Many small and medium businesses wait for a problem to occur before they call for support. For most companies this down time can cost thousands. Why not use our "Virtual IT Department" service? We offer, for a fixed monthly fee, full IT Support which includes monitoring your servers. We endeavour to spot and fix a problem before you even notice.

Welwyn IT Support for Small and Medium sized Businesses

We offer two types of IT support for business customers:

Virtual IT Department

Our virtual IT Department service offers all the benefits of having a full time IT Department, without the expense of the wages and equipment.

For a fixed monthly fee you get all of these benefits :

A fully functional IT Department
Including:
- Infrastructure Design, Implementation and Maintenance
- Desktop Support and Installation - Remote and Deskside
- Server Support and Installation
- Server and Infrastructure Monitoring - We endeavour to know if something goes wrong before you do!
- Network Security
- General IT Advice
Cheaper Hardware
- Use OUR buying power to save YOU money!
Cheaper than employing permanent IT Staff
Monthly Fee
- No hourly or daily costs
- Call us whenever you need us
  - Service will be remote where possible
- Prices based on number of users or computers

For a competitive quote, please call our Sales team on 01462 488 376
or email us : info@burrettit.co.uk

Hourly / Daily Support

Our technical support staff are available to assist you with any IT related issues from 8.30am - 6pm, Monday to Friday. Our competitive rates are open to all customers. Our aim is to fix a service request as fast as possible whilst saving you money, and maintaining our high customer satisfaction levels. All our hourly rates are capped at our standard daily rate so you know that you are getting the best value for money.

We can normally be at your site on the same day if you need us!

Our standard rates are as follows :

Standard hourly rate - £50 + vat
- Remote / Telephone support is charged per half an hour
- No Call Out Fee
- Onsite support is charged per hour
- Onsite support is capped at the daily rate
Daily rate - £300 + vat
- No Call Out Fee
- Multiple issues can be resolved in one visit
- New server / network installation is normally charged at the daily rate

Please call our sales team for an estimate on 01462 488 376
or email us : info@burrettit.co.uk